Universal Music Group

Company and Organizational Background: Identify a company and provide a brief description of the goods and
services it provides, its size, and the locations where it does business. The CSU-Global Library is a good place
to find this information under the “Company-Business Profiles” link. (NOTE: The name of the company is
submitted during Week 2. This is worth 20 points toward the final Portfolio Project grade.)
Management-Decision Problem or Business Issue: Identify a business issue for this company that requires a
managerial decision. You can be inventive here.
Fully describe the business issue—what is the issue; who or what does it affect, and how, where, and when
does it affect them/it? Some examples of a suitable business issue to write on include: whether the company
should invest research money in new product development; whether the company should expand to a new
geographic area; or whether the company should benchmark its performance against its competitors. Don’t be
limited by this list. You can use any other business issue that requires marketing research. (NOTE: The
management-decision problem or business issue is submitted during Week 3. This is worth 20 points toward
the final Portfolio Project grade.)
Research Objectives and Question
Based on the problem or issue identified above, identify the research question that needs to be answered.
Explain why this is the appropriate question.
Hypotheses: Clearly state the hypotheses to be tested.
Research Approach
Describe the research approach that should be taken to best test your hypothesis and answer your research
question.
Be sure to describe how you would gather your data for this research project (e.g., a survey, focus group,
intercept interviews, or other methods).
Discuss how and where the research would take place, the sample size, and who would conduct the research.
Identify any potential ethical issues associated with the research.
Survey and Interview Guide
Design a survey with a minimum of 10 questions.
Explain the reason for including each question. Describe the type of scale you are using. Describe the benefits
of the data you expect that each question will produce.
Design a face-to-face interview guide with three questions that would be used in a qualitative approach.
Statistical Tests
Identify the types of statistical tests you would use on the collected data.
Explain why you would use these tests.
Challenges
Identify any potential shortcomings in your research approach and any ethical concerns.
Describe how you would handle each of the above.

Sample Solution

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